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${this.title}
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Code Editor : open.php
<?php /********************************************************************* open.php New tickets handle. Peter Rotich <peter@osticket.com> Copyright (c) 2006-2013 osTicket http://www.osticket.com Released under the GNU General Public License WITHOUT ANY WARRANTY. See LICENSE.TXT for details. vim: expandtab sw=4 ts=4 sts=4: **********************************************************************/ require('client.inc.php'); define('SOURCE','Web'); //Ticket source. $ticket = null; $errors=array(); if ($_POST) { $vars = $_POST; $vars['deptId']=$vars['emailId']=0; //Just Making sure we don't accept crap...only topicId is expected. if ($thisclient) { $vars['uid']=$thisclient->getId(); } elseif($cfg->isCaptchaEnabled()) { if(!$_POST['captcha']) $errors['captcha']=__('Enter text shown on the image'); elseif(strcmp($_SESSION['captcha'], md5(strtoupper($_POST['captcha'])))) $errors['captcha']=sprintf('%s - %s', __('Invalid'), __('Please try again!')); } $tform = TicketForm::objects()->one()->getForm($vars); $messageField = $tform->getField('message'); $attachments = $messageField->getWidget()->getAttachments(); if (!$errors) { $vars['message'] = $messageField->getClean(); if ($messageField->isAttachmentsEnabled()) $vars['files'] = $attachments->getFiles(); } // Drop the draft.. If there are validation errors, the content // submitted will be displayed back to the user Draft::deleteForNamespace('ticket.client.'.substr(session_id(), -12)); //Ticket::create...checks for errors.. if(($ticket=Ticket::create($vars, $errors, SOURCE))){ $msg=__('Support ticket request created'); // Drop session-backed form data unset($_SESSION[':form-data']); //Logged in...simply view the newly created ticket. if ($thisclient && $thisclient->isValid()) { // Regenerate session id $thisclient->regenerateSession(); @header('Location: tickets.php?id='.$ticket->getId()); } else $ost->getCSRF()->rotate(); }else{ $errors['err'] = $errors['err'] ?: sprintf('%s %s', __('Unable to create a ticket.'), __('Correct any errors below and try again.')); } } //page $nav->setActiveNav('new'); if ($cfg->isClientLoginRequired()) { if ($cfg->getClientRegistrationMode() == 'disabled') { Http::redirect('view.php'); } elseif (!$thisclient) { require_once 'secure.inc.php'; } elseif ($thisclient->isGuest()) { require_once 'login.php'; exit(); } } require(CLIENTINC_DIR.'header.inc.php'); if ($ticket && ( (($topic = $ticket->getTopic()) && ($page = $topic->getPage())) || ($page = $cfg->getThankYouPage()) ) ) { // Thank the user and promise speedy resolution! echo Format::viewableImages( $ticket->replaceVars( $page->getLocalBody() ), ['type' => 'P'] ); } else { require(CLIENTINC_DIR.'open.inc.php'); } require(CLIENTINC_DIR.'footer.inc.php'); ?>
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